Terms, conditions and privacy policy

Terms of purchase

SALES TAXES

When required by law, Magika Technologies will collect sales, use, excise duties and other federal, state and / or local taxes applicable to the shipping address of the customer. These taxes are added to the purchase price of the products that are the subject of an order.


National and International expeditions

All applicable TVA, TVP, TVH and / or TPS fees and brokerage fees will be charged to the customer and due at the time of delivery.


Shipping

If Magika Technologies Inc. ("We") has your product in stock, we will send you, by email, a shipping notification confirming that the items have been sent and are en route to your destination. This notification is our agreement to your order. Orders already in stock excluding delivery items on a specific date) will be normally shipped within 3 working days after the date of your order. Take the shipping time into consideration. Orders for items not in stock will be shipped once the stock has been replenished. We will send you the shipping notification once the item is in stock and has been sent. The delivery time of your package will depend on the method of delivery that you have chosen during the checkout.

We reserve the right to reject, correct or cancel any order at any time, regardless of the reason. Your completed order form constitutes your offer to purchase the goods or services mentioned on your order. Your orders will be considered accepted only if and when we will address you, by email, a shipping notification. This shipping notification, sent by email, constitutes our acceptance of your order and represents a legally binding contract with Magika Technologies Inc.

The total price of your order will be charged to your credit card when you are notified of email shipping. If you wish to cancel an order, you can request a cancellation by logging in with your access account and then canceling your order or calling +1-418-596-2288. However, we could receive your request cancellation after your order has been made, in which case your cancellation request may not be executed.

If for any reason you are not completely satisfied with a product that you have bought, we will be happy to offer you a full refund according to our Return, Exchange, and Warranty Policy.


Return, Exchange, and Warranty Policy

For online purchases and / or on our premises, the return period begins on the date when the order was delivered. Magika Technologies Inc. will refund, on presentation of the receipt, the new, unused merchandise and in its original packaging within 30 days of delivery of the goods.

Warranty: 1 year on parts and labor for manufacturing defects. This guarantee does not however covers normal wear, misuse and accidental breakage. Upon return of a defective product being on warranty, Magika Technologies Inc. will test the product and repair the product. In case the product is irrecoverable, Magika Technologies agrees to exchange the so called product.


Privacy Policies

YOUR PERSONAL INFORMATION

Any information you provide through the website, including information relative to registration (name and email address), payment information (credit card numbers and expiry dates), and any information relating to a transaction, must be truthful, accurate, up to date and complete. Magika Technologies Inc. relies on the information you provide. You will be solely responsible for any loss, any damages and any additional costs that you, Magika Technologies Inc. or any other person may incur because of the fact that you will have provided false, inaccurate, incorrect or incomplete information or because of your failure to day information about your registration and payment information within thirty (30) days of any change.

USE OF YOUR INFORMATION

Magika Technologies Inc. may use your personal information for a variety of purposes commercial different, for example for:


  • complete orders and requests for products, services or information;
  • process returns, repairs and exchanges;
  • detect and protect against fraud and errors;
  • establish and manage the accounts you have with us;
  • track online orders and confirm them;
  • deliver or install products;
  • communicate certain elements such as special events and promotions.

YOUR CONSENT

Magika Technologies Inc. collects and uses your personal information only if you are informed and you agree, except where the law requires or permits the contrary. When you choose to provide us with your personal information, you agree to their use in accordance with the provisions of this Privacy Policy and those that can be indicated at the time of collection.


PROTECTING YOUR PERSONAL INFORMATION

The security of your personal information is a top priority for Magika Technologies Inc. We use the security standards in place to protect your personal information, whether recorded on paper or recorded electronically against unauthorized access, disclosure or misuse. For example, electronic records are stored in secure servers with limited access; we use technological tools like firewalls and passwords; and our Network Administrator preserves the security and confidentiality of personal information.


SSL TECHNOLOGY

Our website uses encryption technology, such as Secure Sockets Layer ("SSL") to protect your personal information during the transport of data. SSL encrypts order data such as your name, address, and Credit Card Number.


CHOOSE A PASSWORD

When you create an online account on our website, you must select a personal password. To maximize your level of protection, you should choose a password containing at least 6 characters, including a combination of numbers and of letters. You are solely responsible to maintain the confidentiality of your password and account information.


Terms of use of the site

PROPERTY AND AUTHORIZED USE OF THE WEBSITE

The website (including its content, headings, graphics, icons, writing and presentation, arrangement, coordination, image enrichment and any other information included in the text, elements graphics, audio and video, images, icons, software, patterns, applications, data and any other element available on or through the website) is the property of Magika Trechnologies Inc. and is protected by Canadian and international laws on copyright and trademarks, as well as other laws. Your use of the Website does not give you any ownership or any other right to the website or its content. The website is made available to you for legal and personal use only. You are allowed to use the website only as expressly described in these terms of use and subject to any applicable law. Use of the website for any other purpose or in any other way is strictly prohibited.